Last revised September 2026
1. Who We Are
CE Monitor is operated by HOS Collective ("CE Monitor," "Company," "we," "us," or "our"). CE Monitor helps speech-language pathologists, speech-language pathology assistants, and other licensed professionals organize continuing education records, track license and certification renewal progress, store certificates, review requirement information, receive reminders, and export reports.
CE Monitor is an informational tracking tool. We are not a licensing board, regulator, continuing education provider, or legal adviser, and we do not report completions to state boards or the ASHA CE Registry unless a separate written agreement says otherwise.
2. Information We Collect
We collect information you provide directly, information generated through use of the service, and limited technical information.
- Account information, such as your name, email address, password credentials, plan selection, and communication preferences.
- Profile and license information, such as profession, license type, state, renewal cycle, expiration dates, ASHA certification details, and related settings.
- Continuing education records, such as course names, providers, dates, hours, categories, notes, deficiencies, and uploaded certificates or supporting documents.
- Files you upload, including certificate PDFs or images and extracted metadata created when you use scanning or review features.
- Billing information processed by our payment provider, such as subscription status, invoices, transaction identifiers, and limited payment details. We do not store full card numbers.
- Support and communications information, including messages you send through contact forms, email, or customer support channels.
- Device and usage information, such as IP address, browser type, pages viewed, feature usage, timestamps, referral pages, log data, and diagnostic information.
3. How We Use Information
We use information to provide, maintain, secure, and improve CE Monitor, including to:
- Create and manage accounts, subscriptions, plan limits, billing, and authentication.
- Track licenses, CE activities, renewal windows, reminders, reports, CSV exports, and certificate records.
- Pre-populate activity details from certificate uploads when you choose to use scanning features.
- Display requirement reference information and help you compare it against records you enter.
- Send service emails, account notices, support responses, renewal reminders, security alerts, and administrative messages.
- Monitor performance, troubleshoot issues, prevent misuse, protect the service, and enforce our Terms of Service.
- Analyze aggregate usage to improve product design, reliability, support, and future offerings.
- Comply with legal obligations, resolve disputes, and protect the rights, safety, and property of CE Monitor, users, and others.
4. Cookies and Similar Technologies
We may use cookies, local storage, session tokens, analytics tools, logs, and similar technologies to keep you signed in, remember preferences, measure usage, improve performance, detect errors, and protect the service. You can adjust browser settings to limit cookies, but some features may not work correctly without them.
5. How We Share Information
We do not sell your personal information. We may share information in the following limited situations:
- With service providers that help us operate CE Monitor, such as hosting, database, authentication, email, analytics, file storage, AI-assisted document processing, customer support, and payment processing providers.
- With your organization or administrator if you use CE Monitor through a team, employer, enterprise account, or similar organization-managed arrangement.
- With regulators, courts, law enforcement, or other parties when required by law or when we believe disclosure is necessary to protect rights, safety, security, or service integrity.
- In connection with a merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction.
- With your consent or at your direction.
6. Third-Party Services
CE Monitor may rely on third-party services for hosting, payments, email delivery, file storage, analytics, authentication, document processing, and other operations. These providers process information according to their own terms and privacy practices as well as their agreements with us.
If CE Monitor links to external websites, licensing boards, continuing education providers, ASHA resources, or other third-party content, those websites are not controlled by us. Review their policies before providing information to them.
7. Data Retention
We retain personal information for as long as needed to provide CE Monitor, maintain your account, comply with legal and accounting obligations, resolve disputes, enforce agreements, maintain security, and create backups. You may request deletion of your account or certain personal information, but we may retain information when required or permitted by law or for legitimate business purposes.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for promptly notifying us if you believe your account has been compromised.
9. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also update account information in the service or contact us for assistance.
You can opt out of promotional messages by following the instructions in those messages. We may still send transactional or service-related communications, such as account, billing, renewal reminder, support, and security notices.
10. Children
CE Monitor is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
11. State Privacy Notices
Residents of certain U.S. states may have additional privacy rights under applicable law. To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice through the service or by email. Your continued use of CE Monitor after an updated policy becomes effective means you acknowledge the updated policy.
13. Contact Us
To ask questions or exercise privacy rights, contact us at support@cemonitor.com. You may also write to us at HOS Collective, 274 Gorge Road, #274, Cliffside Park, NJ 07010.